flagship course · GL-10
Cloud Migration as a Service
Plan and run a safe move of one small business workload to cloud services, with cost, security and rollback decided before the move.
about this course
What you will be able to do
Plan and run a safe move of one small business workload to cloud services, with cost, security and rollback decided before the move.
- Understand Explain cloud models, shared responsibility and when moving is not wise.
- Apply Inventory an existing workload and its dependencies.
- Analyse Analyse cost, risk and downtime of two migration options.
- Create Create a migration plan, test plan and rollback plan.
- Evaluate Evaluate the result after cut-over against agreed measures.
Task, condition and standard
Task
Plan and complete a trial migration of one small workload (for example a website, shared files or a small app) to a cloud service, with a rollback.
Condition
A small real or practice workload, a free or trial cloud account, a spreadsheet, a mentor with operations experience and a peer circle. About 12 weeks part-time.
Standard
Inventory complete; cost compared over 12 months; backup restored once as a test; cut-over done in the agreed window; user complaints within the agreed limit; rollback written.
Who it is for: IT staff, small-business owners, support engineers, college learners. Requirements: Basic computer and network knowledge. Materials: lesson text, worked examples, templates, rubric, 10-question check.
Safety and limits: Use practice data or data you own. Never copy customer data to a trial account. Never store passwords or keys in documents.
lesson by lesson
8 modules with worked examples
Module 1 Cloud models and shared responsibility 4 hUnderstand
Know what you rent and what you must still protect. You will separate the duties a provider holds from those you keep, so no security task is lost in the handover to rented services.
- Models: infrastructure (rented machines), platform (managed tools) and software (ready-made apps), each sold as a service.
- The provider secures the building and hardware; you secure accounts, data and settings.
- Public, private and mixed (hybrid) clouds.
- When not to move: a need for very fast response, special rules, tiny savings.
- Draw a two-column chart of what the provider looks after, such as buildings and hardware, and what you look after, such as accounts, settings and data.
- Compare three service types: rented machines you manage, a managed platform you configure, and ready software you simply use, noting which duties shift to you in each.
- Write down which cloud services you already use without knowing, such as free email or file sharing.
- Note the exit route: how you would leave a provider if prices rise.
Activity. Draw a responsibility table: provider versus you for five items.
Standard to meet. Check that the table is correct for each model.
Common mistake. Assuming the provider secures everything.
Check yourself. List three things you still secure after the move.
Module 2 Inventory and dependencies 6 hUnderstand
You cannot move what you have not listed. You will build an application and dependency inventory that shows which systems must move together and which can safely wait.
- List servers, apps, data size, users, licences and links to other systems.
- Mark what must run together.
- Find hidden items: scheduled jobs, printers, old shares.
- Record owner and business importance.
- List every application, its owner, its data size in gigabytes, its users and the other systems it calls; aim for one row per item in a simple sheet.
- Trace dependencies by asking what breaks if each item stops, and group items that must move together so you do not split a pair across two places.
- Interview users about which systems they cannot work without, and rank them.
- Note licence terms; some software cannot move without a new licence.
Activity. Build an inventory of at least 8 items with owners.
Standard to meet. Draw the dependencies and check them with the owner.
Common mistake. Forgetting hidden links such as a nightly job.
Check yourself. Which hidden items did your inventory find?
Module 3 Choose the approach 8 hApply
Lift as-is, tweak, or rebuild: each has cost and risk. You will assign each workload to a move, adjust, rebuild, replace or retire path and choose a low-risk pilot to learn from first.
- Rehost (as-is) is quick; replatform (small change) saves more; rebuild costs most.
- Compare on cost, time, risk and skill needed.
- Pick by business need, not by fashion.
- Decide a move order: low risk first.
- Sort each workload into move as is, adjust slightly, rebuild, replace with ready software, or retire, and give a one-line reason for each choice.
- Start with a low-risk, low-value workload as a pilot so the team learns the process before touching anything the business depends on.
- Run a pilot with a low-risk system first, such as shared files.
- Record skills needed and who will learn them.
Activity. Score two options on a one-to-five table.
Standard to meet. Justify the choice with scores and a reason.
Common mistake. Choosing a rebuild when a rehost would do.
Check yourself. Why did you choose your option?
Module 4 Cost model 8 hApply
Cloud bills surprise people who skip the sums. You will estimate a monthly cloud bill from hours, storage and transfer, add a buffer, and set alerts so spending never becomes a surprise.
- Count compute, storage, data out, support and backups.
- Use the provider's free calculator, then add 20% margin.
- Compare with current costs over 12 months, including staff time.
- Set budget alerts.
- Estimate monthly cost as machine hours, storage in gigabytes, data transfer out and support, and compare with your current yearly cost divided by twelve.
- Add a 20 percent buffer for items you forgot, and set a budget alert at 80 percent of your monthly limit so overspend is noticed early.
- Include staff time for the move and for training.
- Compare reserved and pay-as-you-go prices for steady loads.
Activity. Build a 12-month cost table.
Standard to meet. Show all cost lines with currency and include margin.
Common mistake. Comparing prices without data-out and support.
Check yourself. Which cost line surprised you?
Module 5 Security and data 8 hAnalyse
Move the data safely and keep it private. You will classify data, decide where each class may live, and secure admin accounts, so the move does not weaken protection.
- Strong sign-in with a second step; least access.
- Encrypt data (scramble it) while it moves and while it is stored.
- Know where data is stored; follow local data law.
- Log who did what.
- Classify data into public, internal and confidential, and decide for each class where it may be stored and who may reach it.
- Turn on multi-step sign-in for every admin account on day one and use separate accounts for daily work and for administration.
- Check the provider's location for data and the law that applies.
- Set automatic alerts for odd sign-ins and large downloads.
Activity. Write a security checklist and tick it for your workload.
Standard to meet. Complete the checklist and fix one gap.
Common mistake. Skipping the second sign-in step for admins.
Check yourself. How many accounts lack a second step now?
Module 6 Test, back up and rehearse 10 hCreate
A test move shows problems when they are cheap. You will restore a backup and rehearse the whole move on a copy, so timings and failures are known before real systems are touched.
- Copy a small slice first.
- Restore a backup once to prove it works.
- Time the move: size divided by speed.
- Write the cut-over steps minute by minute.
- Restore a backup into a clean area and open the files; a backup that has never been restored is only a hope.
- Rehearse the full move on a copy at least once and time each step, so you know whether the cut-over fits inside the agreed window.
- Rehearse the rollback as well as the move.
- Keep a list of who must be called if a test fails.
Activity. Run a trial move and a restore test.
Standard to meet. Restore works; time measured.
Common mistake. Never restoring a backup.
Check yourself. How long did your restore take?
Module 7 Cut-over and rollback 6 hEvaluate
Move in a quiet window with a way back. You will write a timed cut-over script with numeric rollback triggers, so a failed move can be reversed quickly and without argument.
- Tell users in advance.
- Freeze changes, move, test, switch.
- Decide a go or no-go point; roll back if tests fail.
- Keep the old system for an agreed period.
- Write a numbered cut-over script with times, owners and checks, and agree a go or no-go point, such as 30 minutes before the window closes.
- Define rollback triggers in numbers, for example error rate above 2 percent or login failures over 10, and keep the old system untouched until day seven.
- Send two user notices: one week and one day before.
- Keep a short list of known issues ready for the help desk.
Activity. Write cut-over and rollback plans.
Standard to meet. Give plans owners, times and go or no-go rules.
Common mistake. No rollback rule.
Check yourself. What is your no-go rule?
Module 8 Measure and hand over 4 hCreate
Prove the move worked and teach the owner. You will compare results with a baseline after thirty days and give the owner a runbook, so the benefits are proven and the system is theirs.
- Compare speed, cost, complaints and downtime with goals.
- Update the inventory and costs.
- Train users and write a one-page guide.
- Plan 90 days of improvements.
- Compare after 30 days against the baseline for speed, uptime, cost and user complaints, and present the four numbers on one page.
- Hand over a runbook with accounts, backups, alerts and contacts, and run a short walk-through so the owner can do each task without you.
- Review the first bill against the plan within 30 days.
- Schedule a six-month check for unused resources and security settings.
Activity. Write a results page and a 90-day plan.
Standard to meet. Compare results to targets using numbers.
Common mistake. Declaring success without numbers.
Check yourself. What are your three measured results?
case cards and glossary
Practise on cases; learn the words
Case 1. The Friday move
A firm plans a move on Friday afternoon with only one technician.
Question: What is the risk?
Model answer: Problems appear when staff are leaving and help is thin. Move in a quiet window with two people and a rollback plan.
Case 2. The bill shock
A trial bill is three times the estimate.
Question: What do you check?
Model answer: Data egress, always-on test machines and storage tiers; add budget alerts and shut down unused resources.
Glossary
- Rehost
- Moving as-is.
- Replatform
- Moving with small changes.
- Cut-over
- The moment users switch to the new system.
- Rollback
- Returning to the old system.
- Shared responsibility
- Split of security duties between provider and customer.
- Egress
- Charges for data leaving the cloud.
assessment
How you are checked
Your evidence: inventory, option scores, cost table, security checklist, restore test, cut-over and rollback plans, results page. A mentor and one peer mark it with this rubric. Pass: no criterion at 'Not yet', and at least 8 of 10 check answers right.
| Criterion | Not yet | Meets | Exceeds |
|---|---|---|---|
| Inventory | Missing, or claimed without a record | All items and owners listed | Hidden items found and fixed |
| Cost and options | Missing, or claimed without a record | Two options scored; 12-month costs | Sensitivity checked with a margin |
| Security | Missing, or claimed without a record | Checklist complete | Gaps closed and logged |
| Rehearsal and cut-over | Missing, or claimed without a record | Restore proven; plan timed | Cut-over inside window |
| Results | Missing, or claimed without a record | Measured against goals | Improvements planned with dates |
Ten-question check, with model answers
Q1. What does shared responsibility mean?
Model answer: The provider secures the platform; you secure accounts, data and settings. (Covered in module 1: Cloud models and shared responsibility. To pass that module: Check that the table is correct for each model.)
Q2. Why take an inventory first?
Model answer: You cannot plan or price what you have not listed. (Covered in module 2: Inventory and dependencies. To pass that module: Draw the dependencies and check them with the owner.)
Q3. Name three migration approaches.
Model answer: Rehost, replatform and rebuild. (Covered in module 3: Choose the approach. To pass that module: Justify the choice with scores and a reason.)
Q4. What costs hide in cloud bills?
Model answer: Data out, support, backups and extra storage. (Covered in module 4: Cost model. To pass that module: Show all cost lines with currency and include margin.)
Q5. Why test a restore?
Model answer: A backup you cannot restore is not a backup. (Covered in module 6: Test, back up and rehearse. To pass that module: Restore works; time measured.)
Q6. How do you estimate transfer time?
Model answer: Data size divided by speed. (Covered in module 6: Test, back up and rehearse. To pass that module: Restore works; time measured.)
Q7. What is a go or no-go point?
Model answer: A time at which you decide to continue or roll back. (Covered in module 7: Cut-over and rollback. To pass that module: Give plans owners, times and go or no-go rules.)
Q8. Why keep the old system a while?
Model answer: It gives a safe way back if problems appear late. (Covered in module 7: Cut-over and rollback. To pass that module: Give plans owners, times and go or no-go rules.)
Q9. What protects accounts best?
Model answer: Strong sign-in with a second step and least access. (Covered in module 5: Security and data. To pass that module: Complete the checklist and fix one gap.)
Q10. What proves success?
Model answer: Measured results against agreed goals. (Covered in module 8: Measure and hand over. To pass that module: Compare results to targets using numbers.)
jobs this leads to
Where this takes you
- Cloud support technician. Runs migrations and day-to-day support.
- Managed service assistant. Looks after small clients' systems.
- IT consultant for small firms. Plans and prices moves.
- Operations analyst. Tracks cost and uptime.
Next courses: IT Service and Support; DDoS and Cyber-Attack Prevention; Privacy Protection Practice.
ten locations and global
Your place
Data location and privacy rules differ by place: check where the provider stores data and which law applies. Check your local rules with an adviser before you act for real.
India (Bengaluru)
Currency: write INR next to every number. Language: English, Hindi, Kannada. Personal data law to check: Digital Personal Data Protection Act 2023. Level frame: National Skills Qualifications Framework (NSQF) and the national credit framework. Partner to practise with: an industrial-training institute, a polytechnic, a small-business cluster or a Bengaluru incubator.
Netherlands (Eindhoven area)
Currency: write EUR next to every number. Language: Dutch, English. Personal data law to check: EU GDPR (Dutch: AVG), supervised by the Autoriteit Persoonsgegevens. Level frame: the Dutch qualification framework (NLQF) linked to the European Qualifications Framework. Partner to practise with: a regional college (MBO), a maker space or a small firm in the region.
UAE (Dubai and Abu Dhabi)
Currency: write AED next to every number. Language: Arabic, English. Personal data law to check: Federal Decree-Law No. 45 of 2021 (personal data protection). Level frame: the emirate education and training regulators (for example KHDA in Dubai) and the national qualifications framework. Partner to practise with: a free-zone business centre, a training institute or a municipality-licensed operator.
Brazil (Sao Paulo)
Currency: write BRL next to every number. Language: Portuguese (Spanish and English support). Personal data law to check: LGPD (Lei Geral de Protecao de Dados). Level frame: the national technical-education catalogue and the national S-system training bodies. Partner to practise with: a small-business support agency, a technical school or a local cooperative.
Canada (Toronto)
Currency: write CAD next to every number. Language: English, French. Personal data law to check: PIPEDA, with provincial rules where they apply. Level frame: the provincial colleges framework and the national credential-recognition guidance. Partner to practise with: a community college, a settlement agency or a Toronto business hub.
United States
Currency: write USD next to every number. Language: English, Spanish. Personal data law to check: state privacy laws (for example California), and COPPA for children under 13. Level frame: state and community-college credit systems. Partner to practise with: a community college, a workforce board or a small-business development centre.
Singapore
Currency: write SGD next to every number. Language: English, Mandarin, Malay, Tamil. Personal data law to check: Personal Data Protection Act (PDPA). Level frame: the Singapore national skills frameworks and the national credit system. Partner to practise with: a channel partner, a polytechnic or an approved training provider.
Australia
Currency: write AUD next to every number. Language: English. Personal data law to check: the Privacy Act 1988 and the Australian Privacy Principles. Level frame: the Australian Qualifications Framework (AQF) levels. Partner to practise with: a vocational college or registered training organisation, or a regional business chamber.
Hong Kong (Eastern Asia)
Currency: write HKD next to every number. Language: Chinese (Cantonese, Mandarin), English. Personal data law to check: the Personal Data (Privacy) Ordinance. Level frame: the Hong Kong Qualifications Framework. Partner to practise with: a college, training body or business chamber.
Georgia and Israel (Western Asia)
Currency: write GEL or ILS next to every number. Language: Georgian, Hebrew, Arabic, English. Personal data law to check: the personal data law of the country where the learner lives. Level frame: the national qualifications framework of that country. Partner to practise with: a local college, chamber or training body.
Cayman Islands (Caribbean)
Currency: write KYD next to every number. Language: English. Personal data law to check: the Data Protection Act. Level frame: the local education and training framework. Partner to practise with: a local training body or business chamber.
Mexico
Currency: write MXN next to every number. Language: Spanish, English. Personal data law to check: the federal law on personal data held by private parties. Level frame: the national competency certification system and the education ministry levels. Partner to practise with: a technical college or business chamber.
ladder L1 to L7
Slide by slide, with notes
Seven slides, one for each level. Step in at your level and move up; credits stack.
Slide 1. L1 Basic: Basics of cloud
On the slide: L1 Basic · Basics of cloud
Notes: Explain cloud storage, computing and software as a service in your own words and name one thing each is good for. Notes: move one folder to a free file service, share it with a friend and write what you can and cannot control. Standard: three sentences that a non-technical friend can repeat.
Slide 2. L2 Awareness: Awareness
On the slide: L2 Awareness · Awareness
Notes: Describe the three service models and list five risks of moving a workload: lock-in, outage, cost surprise, data location and weak settings. Notes: compare three real services from their public pages without naming them, in a table of price, location of data and exit terms. Standard: every cell has a source and a date.
Slide 3. L3 Foundation: Foundation
On the slide: L3 Foundation · Foundation
Notes: Inventory one small setup (a website, shared files or a small app): what it holds, who uses it, how big it is and what it costs now. Notes: spreadsheet only, no live system touched. Standard: a list a colleague could use to size the move, with units and currency.
Slide 4. L4 Practitioner: Practitioner
On the slide: L4 Practitioner · Practitioner
Notes: Run a small trial move of practice data and measure the cut-over time, the cost for the month and one failure you caused on purpose. Notes: use practice data only, back it up first and write the rollback step before you start. Standard: the trial log shows times, cost and a successful rollback.
Slide 5. L5 Specialist: Specialist
On the slide: L5 Specialist · Specialist
Notes: Plan and complete the trial migration of one real small workload, with a cost comparison, security settings, a cut-over window and a tested rollback. Notes: the plan names an owner for each step, a go or no-go check and the data location. Standard: cut-over inside the window, rollback proven, monthly cost compared with the old setup.
Slide 6. L6 Advanced: Advanced
On the slide: L6 Advanced · Advanced
Notes: Lead a move of several linked systems, with a dependency map, a staged cut-over and a governance record of who approved what. Notes: add automation for repeated steps and a cost alert; review the plan with a second engineer. Standard: no system moves before its dependencies, and the budget alert is tested.
Slide 7. L7 Super expert: Super expert
On the slide: L7 Super expert · Super expert
Notes: Write the migration playbook other teams reuse and train the trainers who run it. Notes: hold a review after each move and fold its lessons, such as cut-over times and rollback triggers, into the playbook.
next
Draft
Draft flagship. Own wording; no outside brand, school or person names. Not live.