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flagship course · GL-38

P2P Lending Platform Concepts

Understand how person-to-person lending platforms work and design a fair, regulated concept: risk checks, pricing, disclosure, collections and investor protection.

about this course

What you will be able to do

L4 Practitioner54 h of lessons plus practiceAbout 8 to 12 weeks part-time

Understand how person-to-person lending platforms work and design a fair, regulated concept: risk checks, pricing, disclosure, collections and investor protection.

  • Understand Explain how platforms match lenders and borrowers and where risk sits.
  • Apply Calculate interest, fees, defaults and returns.
  • Analyse Analyse credit risk and platform fairness.
  • Create Create a concept with disclosure, rules and complaint routes.
  • Evaluate Evaluate legal, ethical and operational risks.

Task, condition and standard

Task

Design a concept and risk review of a lending platform, with a worked return model on practice data, and no real money or customers.

Condition

A spreadsheet, public regulator guidance, practice loan data, a mentor with finance experience and a peer circle. About 10 weeks part-time.

Standard

Model uses practice data only; every rate quoted as annual and total cost; default scenarios modelled; disclosure sheet plain; regulator route named; fairness check done; mentor confirms no live-use claims.

Who it is for: Finance learners, fintech assistants, compliance trainees, policy staff, students. Requirements: Basic arithmetic. Materials: lesson text, worked examples, templates, rubric, 10-question check.

Safety and limits: Concept only. Lending platforms are regulated. Never take real deposits or loans in this course. Not financial or legal advice. Protect borrowers from unfair terms.

lesson by lesson

8 modules with worked examples

Module 1 How P2P works 4 hUnderstand

Platforms connect lenders and borrowers. You will draw the flow of money between lender, platform and borrower and mark each fee and risk, so you can explain how the model works to a newcomer.

  • Marketplace, pooled or direct models.
  • Who sets the rate.
  • Fees for both sides.
  • Who bears default risk.
  • Trace the flow of money in a simple diagram from lender to platform to borrower and back, and mark where the platform earns a fee and where each risk sits.
  • Note that unlike a savings account, the money lent may not be protected, so lenders can lose some or all of it if borrowers fail to repay.
  • Look at the main regulator's page for platforms and note what it asks.
  • Describe how a loan moves from request to repayment in six steps.
Worked example. A lender spreads 1,000 over 50 loans of 20. Amounts are in your currency.

Activity. Draw the flow of money.

Standard to meet. Show fees and risks in the flow.

Common mistake. Believing returns are certain.

Second worked example. A lender puts 1,000 into 50 loans of 20 each. One default of 20 costs 2% of capital, not 100%. Amounts are in your currency.

Check yourself. What risks are stated?

Module 2 Interest and cost 6 hUnderstand

Know the real cost. You will calculate monthly payment, total interest and total repaid for a sample loan, which lets you compare costs on the same basis instead of headline rates.

  • Simple vs compound interest.
  • Annual percentage rate including fees.
  • How the monthly payment is worked out.
  • Early repayment.
  • Practise with a sample loan of 1,000 currency units over 12 months at 8 percent, calculate the monthly payment and total interest, and compare the result with a 6-month term.
  • Always compare loans using the total amount repaid and the yearly rate on the same basis, rather than the headline monthly figure alone.
  • Practise a simple loan table on a spreadsheet.
  • Check what happens in the first and last month of a loan.
Worked example. 1,000 at 12% for a year with monthly payments costs about 66 interest; with a 2% fee, total cost 86. Amounts are in your currency.

Activity. Calculate three loans.

Standard to meet. Check that the totals are correct.

Common mistake. Quoting rate without fees.

Second worked example. A borrower asks for 2,000 over 6 months at 9% a year. The interest is about 53 in total; with a 1.5% platform fee (30) the real cost is 83, shown on the first screen as 4.2% of the loan. Amounts are in your currency.

Check yourself. What is the total cost?

Module 3 Credit risk 8 hApply

Not everyone repays. You will build a simple scorecard and explain why spreading small loans limits the damage of any single default, so credit risk becomes something you can reason about.

  • Chance of default; share of the loan lost if it happens.
  • Expected loss = chance x amount lost.
  • Diversify.
  • Check income and costs.
  • Build a simple scorecard using income stability, existing debts and repayment history, give each a score from 1 to 5, and set a clear cut-off for acceptance.
  • Spread lending across many small loans rather than a few large ones, because one default then affects only a small share of the total.
  • Compare fixed and variable fees on small loans.
  • Create a plain list of what a borrower must know.
Worked example. 5% default and 60% loss: expected loss 3% of the loan.

Activity. Compute expected loss for grades.

Standard to meet. Build a table by grade.

Common mistake. Not diversifying.

Second worked example. Grade A: default 2%, loss given default 60%, expected loss 1.2%. Grade C: 8% and 70% give 5.6%.

Check yourself. How many loans?

Module 4 Return model 8 hApply

What the lender earns. You will model net lender return under three default rates and a bad case, showing why optimistic returns can disappear when borrowers fail to repay.

  • Gross rate minus fees minus losses.
  • Timing of cash flow.
  • Stress test: double the defaults.
  • Compare with savings.
  • Build a spreadsheet that applies an assumed default rate, such as 4 percent, and a fee to expected interest, then compare net return under three different default rates.
  • Test a bad case where defaults double, and check whether lenders would still be treated fairly and the platform could cover its running costs.
  • Keep a rule for when to refuse a loan.
  • Test the scoring list with ten made-up applicants.
Worked example. Gross 10% - fees 1% - loss 3% = 6% net; doubled loss gives 3%.

Activity. Build a return model.

Standard to meet. Show the stress case.

Common mistake. Skipping stress tests.

Second worked example. Gross 10% minus fees 1% minus expected loss 3% gives 6% net; with losses doubled, 3% net, no better than a savings rate.

Check yourself. What happens?

Module 5 Fairness and borrowers 8 hAnalyse

Do no harm. You will explain loan terms in plain words and set repayment limits relative to income, helping a platform treat borrowers fairly and avoid pushing them into unaffordable debt.

  • Affordability check.
  • No hidden fees.
  • Fair collections.
  • Check for bias in scoring.
  • Explain the loan terms to borrowers in plain language, including the total repaid, the late fees and what happens if a payment is missed.
  • Avoid pressuring anyone to borrow more than they can afford, and set a limit such as repayments no higher than a stated share of income.
  • List fraud signs such as the same device for many applicants.
  • Define when a loan counts as late.
Worked example. A borrower with 40% of income going to debt is declined or offered less.

Activity. Write fairness rules and test a scoring list.

Standard to meet. Complete the bias check.

Common mistake. Biased scoring.

Second worked example. A lender tests its rule on 100 sample profiles. It finds that applicants from one area are declined twice as often at the same income, so the team removes the area from the rule and tests again.

Check yourself. What did you find?

Module 6 Disclosure and rules 10 hCreate

Tell the truth. You will write clear lender risk statements and note where local rules may apply, so the concept presents honest information and avoids implying guaranteed returns.

  • Risk warning for lenders.
  • Plain fee table.
  • Complaint route and regulator.
  • Records.
  • Show lenders the risks in clear words before they commit, including a statement that returns are not guaranteed, and keep a record that they have read it.
  • Check which local rules apply to platforms that arrange loans, and treat this course as learning material rather than advice on how to operate lawfully.
  • Write a short script for a polite collections call.
  • Check that complaint steps are visible on every page.
Worked example. Warning: "You can lose money; returns are not guaranteed".

Activity. Draft a disclosure sheet.

Standard to meet. Write at a plain reading level.

Common mistake. Long, dense disclosures.

Second worked example. A platform screen shows three plain lines before any lending: you can lose your money, early repayment is allowed, and the regulator's complaint number. Users must tick each one.

Check yourself. Does yours pass a reader test?

Module 7 Operations 6 hEvaluate

Run it safely. You will design daily payment checks, an exceptions log and a staged late-payment process, giving the platform a repeatable way to catch problems early.

  • Ring-fenced funds.
  • Reconciliation.
  • Fraud and identity checks.
  • Back-up and wind-down plan.
  • Set up daily checks that payments received match payments due, and keep a log of exceptions with a note on who resolved each one and when.
  • Define a clear process for late payments: reminder at day 3, a call at day 10, and a written plan offered before any further action.
  • Create a one-page lender warning in plain language.
  • Plan how to wind down safely.
Worked example. If the platform closes, loans continue to be collected by a back-up servicer.

Activity. Write an operating checklist.

Standard to meet. Include the wind-down.

Common mistake. Mixing funds.

Second worked example. If the platform closes, a back-up servicer continues collections, and client money is kept apart from company money.

Check yourself. How are funds kept?

Module 8 Review and present 4 hCreate

Explain simply. You will present a five-slide concept with one worked loan example and respond to reviewer challenges, which shows whether your assumptions can survive scrutiny.

  • One-page concept.
  • Biggest risks.
  • Next steps: adviser, regulator.
  • Plan 90 days.
  • Present your platform concept in five slides covering problem, how it works, risks, numbers and fairness, with one worked example of a single loan.
  • Ask a reviewer to look for weak points in your assumptions, and revise the model after each round of questions.
  • Ask a finance adviser to review the concept in writing.
  • Never present this concept as ready for real money.
Worked example. Mentor notes the concept lacks a complaint route: added.

Activity. Present the concept.

Standard to meet. Write a clear risk section.

Common mistake. Calling a concept a product.

Second worked example. An adviser sees that the draft concept has no plan if a borrower pays late. The team adds a 14-day reminder and a clear hardship contact, and the advisor signs off the section.

Check yourself. What limit did you state?

case cards and glossary

Practise on cases; learn the words

Case 1. The surge in defaults

Defaults double in one month.

Question: Response?

Model answer: Stress model, inform lenders, review scoring and collections.

Case 2. The unfair offer

Rates for one group are far higher.

Question: Check?

Model answer: Investigate bias in the scoring and fix.

Glossary

Default
Failure to repay.
APR
Annual percentage rate including fees.
Expected loss
Chance of default times loss.
Ring-fence
Keep funds separate.
Servicing
Collecting and managing loan payments.
Stress test
Testing under bad conditions.

assessment

How you are checked

Your evidence: money-flow chart, loan calculations, expected-loss table, return model, fairness rules, disclosure sheet, operating checklist and one-page concept. A mentor and one peer mark it with this rubric. Pass: no criterion at 'Not yet', and at least 8 of 10 check answers right.

Marking rubric (Not yet, Meets, Exceeds)
CriterionNot yetMeetsExceeds
CalculationsMissing, or claimed without a recordCorrectCross-checked with a second method
Risk analysisMissing, or claimed without a recordExpected loss by gradeStress cases explained
FairnessMissing, or claimed without a recordRules and bias checkTest cases examined
DisclosureMissing, or claimed without a recordPlain sheetTested with readers
ConceptMissing, or claimed without a recordOne pageAdviser comments addressed

Ten-question check, with model answers

Q1. What is expected loss?

Model answer: Chance of default times loss if it happens. (Covered in module 3: Credit risk. To pass that module: Build a table by grade.)

Q2. Why diversify?

Model answer: One default hurts less. (Covered in module 3: Credit risk. To pass that module: Build a table by grade.)

Q3. APR includes?

Model answer: Interest and mandatory fees. (Covered in module 2: Interest and cost. To pass that module: Check that the totals are correct.)

Q4. Net return formula?

Model answer: Gross rate minus fees minus losses. (Covered in module 4: Return model. To pass that module: Show the stress case.)

Q5. Why stress test?

Model answer: To see returns if things go wrong. (Covered in module 4: Return model. To pass that module: Show the stress case.)

Q6. Why affordability checks?

Model answer: To avoid harming borrowers. (Covered in module 5: Fairness and borrowers. To pass that module: Complete the bias check.)

Q7. Why ring-fence funds?

Model answer: To protect lenders if the platform fails. (Covered in module 7: Operations. To pass that module: Include the wind-down.)

Q8. Who regulates?

Model answer: The local financial regulator. (Covered in module 6: Disclosure and rules. To pass that module: Write at a plain reading level.)

Q9. Is this live lending?

Model answer: No. (Covered in module 6: Disclosure and rules. To pass that module: Write at a plain reading level.)

Q10. What is a wind-down plan?

Model answer: A plan to keep servicing loans if the platform closes. (Covered in module 7: Operations. To pass that module: Include the wind-down.)

jobs this leads to

Where this takes you

  • Fintech operations assistant. Supports lending operations.
  • Credit analyst (junior). Reviews risk.
  • Compliance trainee. Checks disclosures.
  • Policy assistant. Explains products.

Next courses: Crowdfunding Platform Practice; Online Currency Exchange Concepts; Wallet Payment Solutions.

ten locations and global

Your place

Lending platforms are licensed and capped in many places; check the regulator's rules. Check your local rules with an adviser before you act for real.

India (Bengaluru)

Currency: write INR next to every number. Language: English, Hindi, Kannada. Personal data law to check: Digital Personal Data Protection Act 2023. Level frame: National Skills Qualifications Framework (NSQF) and the national credit framework. Partner to practise with: an industrial-training institute, a polytechnic, a small-business cluster or a Bengaluru incubator.

Netherlands (Eindhoven area)

Currency: write EUR next to every number. Language: Dutch, English. Personal data law to check: EU GDPR (Dutch: AVG), supervised by the Autoriteit Persoonsgegevens. Level frame: the Dutch qualification framework (NLQF) linked to the European Qualifications Framework. Partner to practise with: a regional college (MBO), a maker space or a small firm in the region.

UAE (Dubai and Abu Dhabi)

Currency: write AED next to every number. Language: Arabic, English. Personal data law to check: Federal Decree-Law No. 45 of 2021 (personal data protection). Level frame: the emirate education and training regulators (for example KHDA in Dubai) and the national qualifications framework. Partner to practise with: a free-zone business centre, a training institute or a municipality-licensed operator.

Brazil (Sao Paulo)

Currency: write BRL next to every number. Language: Portuguese (Spanish and English support). Personal data law to check: LGPD (Lei Geral de Protecao de Dados). Level frame: the national technical-education catalogue and the national S-system training bodies. Partner to practise with: a small-business support agency, a technical school or a local cooperative.

Canada (Toronto)

Currency: write CAD next to every number. Language: English, French. Personal data law to check: PIPEDA, with provincial rules where they apply. Level frame: the provincial colleges framework and the national credential-recognition guidance. Partner to practise with: a community college, a settlement agency or a Toronto business hub.

United States

Currency: write USD next to every number. Language: English, Spanish. Personal data law to check: state privacy laws (for example California), and COPPA for children under 13. Level frame: state and community-college credit systems. Partner to practise with: a community college, a workforce board or a small-business development centre.

Singapore

Currency: write SGD next to every number. Language: English, Mandarin, Malay, Tamil. Personal data law to check: Personal Data Protection Act (PDPA). Level frame: the Singapore national skills frameworks and the national credit system. Partner to practise with: a channel partner, a polytechnic or an approved training provider.

Australia

Currency: write AUD next to every number. Language: English. Personal data law to check: the Privacy Act 1988 and the Australian Privacy Principles. Level frame: the Australian Qualifications Framework (AQF) levels. Partner to practise with: a vocational college or registered training organisation, or a regional business chamber.

Hong Kong (Eastern Asia)

Currency: write HKD next to every number. Language: Chinese (Cantonese, Mandarin), English. Personal data law to check: the Personal Data (Privacy) Ordinance. Level frame: the Hong Kong Qualifications Framework. Partner to practise with: a college, training body or business chamber.

Georgia and Israel (Western Asia)

Currency: write GEL or ILS next to every number. Language: Georgian, Hebrew, Arabic, English. Personal data law to check: the personal data law of the country where the learner lives. Level frame: the national qualifications framework of that country. Partner to practise with: a local college, chamber or training body.

Cayman Islands (Caribbean)

Currency: write KYD next to every number. Language: English. Personal data law to check: the Data Protection Act. Level frame: the local education and training framework. Partner to practise with: a local training body or business chamber.

Mexico

Currency: write MXN next to every number. Language: Spanish, English. Personal data law to check: the federal law on personal data held by private parties. Level frame: the national competency certification system and the education ministry levels. Partner to practise with: a technical college or business chamber.

ladder L1 to L7

Slide by slide, with notes

Seven slides, one for each level. Step in at your level and move up; credits stack.

Slide 1. L1 Basic: Basics of borrowing

On the slide: L1 Basic · Basics of borrowing

Notes: Describe what lending is and why a lender needs a return. Notes: work out interest on a small practice loan. Standard: correct simple interest.

Slide 2. L2 Awareness: Awareness

On the slide: L2 Awareness · Awareness

Notes: Describe how peer lending platforms match lenders and borrowers, and the risks (default, platform failure, fraud). Notes: read a public risk warning. Standard: each risk with a plain meaning.

Slide 3. L3 Foundation: Foundation

On the slide: L3 Foundation · Foundation

Notes: Build a practice return model for ten loans with default and fee assumptions. Notes: spreadsheet, practice data. Standard: model shows return before and after defaults.

Slide 4. L4 Practitioner: Practitioner

On the slide: L4 Practitioner · Practitioner

Notes: Test the model under three default rates and write a risk warning a lender can understand. Notes: no real customers or money. Standard: results table and a warning that avoids promises.

Slide 5. L5 Specialist: Specialist

On the slide: L5 Specialist · Specialist

Notes: Design a concept and risk review of a lending platform, with a worked return model on practice data and no real money or customers. Notes: include borrower checks and a failure plan. Standard: return model correct and the review lists legal and licensing steps.

Slide 6. L6 Advanced: Advanced

On the slide: L6 Advanced · Advanced

Notes: Review lending concepts with a governance structure, stress tests and disclosure. Notes: add a regulator-ready summary. Standard: disclosures state risks first and stress cases are documented.

Slide 7. L7 Super expert: Super expert

On the slide: L7 Super expert · Super expert

Notes: Set the borrower-assessment, risk-warning and disclosure method for peer lending and teach the reviewers who use it. Notes: re-read the lending rules for the place and update the warnings.

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