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flagship course

eSports Management

Plan and run a small eSports team, club or tournament: roster, schedule, wellbeing, fair play, finance and sponsors.

about this course

What you will be able to do

L4 Practitioner28:00 h of lessons plus practice and sharingSelf-paced with peer circle
  • Understand Explain how eSports teams and events work.
  • Apply Plan rosters and schedules.
  • Analyse Read performance data.
  • Evaluate Judge wellbeing, fair play and contracts.
  • Create Run a small tournament.

Task, condition and standard

Task

Plan and run a one-day small tournament or a one-month team season, with roster, rules, wellbeing plan, budget and report.

Condition

A game with free play, a computer or consoles, a spreadsheet, two peers and a mentor.

Standard

Rules are published; fair-play and anti-cheat steps are used; wellbeing plan limits hours and includes breaks; budget totals correct; report with results; peers rate Meets or better.

Who it is for: Club leaders, coaches, event organisers, students. Requirements: none. Materials: lesson text, worked examples, templates, rubric, quiz, tracker.

lesson by lesson

8 modules with worked examples

Module 1 The eSports ecosystem and who decides what 3 hUnderstand

eSports is organised competition in video games. To manage a team or event you must know who owns the game, who runs competitions and who protects players.

  • The game publisher owns the game and sets licence rules for events, prize pools and streaming.
  • Leagues and organisers run seasons and tournaments; teams sign and develop players; platforms stream.
  • Roles around a team: players, coach, analyst, manager, content creator, shoutcaster (match commentator) and referee.
  • Schools and clubs have their own safeguarding rules, especially for minors.
Worked example. A school club wants to charge an entry fee. It reads the publisher's community event rules, finds that paid events may need approval, and applies before announcing.

Activity. Map the roles and rules for a small club in one chart, with the publisher rules you checked.

Standard to meet. Chart lists at least six roles and two rule sources with dates.

Module 2 Building the roster and the team culture 4 hApply

A good roster fits skill, communication and schedule. A good culture keeps players improving and staying.

  • Run trials: scrims (practice matches), a team chat and a review. Watch communication as much as score.
  • Write expectations: practice days, attendance, language, equipment care and how conflict is handled.
  • Use written agreements; for under-18s involve parents or guardians.
  • Equal chance: no discrimination in trials; publish the criteria.
Worked example. A trial reveals a skilled player who cannot practise after 9 pm. The team moves practice to 7 pm and wins the player's commitment.

Activity. Build a roster of five plus two substitutes with roles and write a one-page team agreement.

Standard to meet. Cover all roles in the roster; cover schedule, conduct and conflict handling in the agreement.

Module 3 Practice, review and improvement 4 hAnalyse

Teams improve by reviewing real play, not by playing more hours.

  • Record matches and tag errors by type such as positioning, timing, communication and decision.
  • Choose one focus per week and drill it in short blocks.
  • Use stats such as objectives taken, deaths per round and win rate by map.
  • Give feedback in a fixed pattern: one positive, one fix, one drill.
Worked example. Review shows the team loses objectives at the 10-minute mark. Two drills and a call sheet cut lost objectives from 6 to 3 per match in four weeks.

Activity. Review one recorded match and write three findings, three drills and one measure.

Standard to meet. Base the findings on the data and give each drill a measure.

Module 4 Wellbeing, study and safety 4 hEvaluate

Long hours at screens harm health and results.

  • Sleep seven to nine hours; eat regularly; drink water.
  • Stretch wrists, shoulders and neck; rest eyes every 20 minutes.
  • Cap practice hours and protect study or work time.
  • Know signs of burnout and where to get help.
Worked example. A coach limits practice to three hours a day, adds a rest day and a wrist stretch routine. Reports of wrist pain fall to zero in six weeks.

Activity. Write a 7-day schedule that includes practice, study, sleep, exercise and rest.

Standard to meet. Schedule shows sleep of at least seven hours and a weekly rest day.

Module 5 Fair play, conduct and integrity 3 hEvaluate

Cheating and abuse destroy trust.

  • Ban cheat software, account sharing and match fixing.
  • Use a ladder of sanctions: warning, short ban, season ban, permanent ban.
  • Provide an appeals route and a reporting channel.
  • Protect minors: no private messages with adults; keep contact in group channels.
Worked example. A player is banned for a season after cheat software is found by the platform. The team publishes the ruling and the appeal result.

Activity. Draft a code of conduct and a sanctions ladder.

Standard to meet. Write a code with at least six rules and a four-step ladder.

Module 6 Running a tournament 4 hCreate

A good tournament is mostly planning.

  • Choose format: single or double elimination, round robin or groups.
  • Plan matches per station; add time for tech delays; assign referees.
  • Publish rules, schedule and prize details before registration.
  • Keep spare devices, cables and a technical helper.
Worked example. A 16-team double-elimination bracket needs about 30 matches. With 40 minutes per match and two stations it takes about 10 hours, so a third station is added to finish in 7.

Activity. Build a bracket, schedule and referee plan for 8 teams.

Standard to meet. Schedule has no clashes and a delay allowance of 15 per cent.

Module 7 Budget, sponsors and honesty 3 hAnalyse

Money must be clear to players, teams and sponsors.

  • List costs: venue, equipment, internet, staff, prizes, insurance, marketing.
  • List income: entry fees, sponsors, tickets and merchandise.
  • Disclose sponsors and prize rules to everyone.
  • Keep receipts and a simple ledger.
Worked example. Twelve teams at an entry fee of 2,000 INR per team (an estimate; check your market) give 24,000 INR; costs are 22,000 INR, so break-even is 11 teams (22,000 / 2,000) and the surplus is 2,000 INR; a sponsor adds 15,000 INR for prizes.

Activity. Build a one-page budget with a break-even number of teams.

Standard to meet. Calculate totals correctly and show break-even.

Module 8 Report, review and next season 3 hCreate

Learn from each event.

  • Compare plan and actual for time, cost and attendance.
  • Survey players and spectators with five questions.
  • List three improvements and owners.
  • Share a short report with thanks.
Worked example. Feedback shows long waits between matches; the next event adds a third station and a clearer schedule board.

Activity. Write a one-page event report.

Standard to meet. Report has numbers, feedback and three dated improvements.

assessment

How you are checked

Your evidence: roster, rules, schedule, wellbeing plan, budget, report. Two peers and one mentor mark it with this rubric. Pass: no criterion at 'Not yet'.

Marking rubric (Not yet, Meets, Exceeds)
CriterionNot yetMeetsExceeds
Rules and fair playMissingPublishedPublished and enforced
WellbeingNonePlanPlan applied
Event opsClashesSmoothSmooth with backups
Result recordsScores unrecordedMatch results and any disputes loggedDisputes traced to rules and one rule changed
Age, gambling and wellbeing rulesRules not checkedAge limit, prize rules and break rules for the place are written downRules checked and a wellbeing check practised

Ten-question check, with model answers

Q1. Name a role.

Model answer: Coach, analyst, manager or shoutcaster. (Covered in module 1: The eSports ecosystem and who decides what. To pass that module: Chart lists at least six roles and two rule sources with dates.)

Q2. Why limit hours?

Model answer: Protect health and study. (Covered in module 4: Wellbeing, study and safety. To pass that module: Schedule shows sleep of at least seven hours and a weekly rest day.)

Q3. Anti-cheat?

Model answer: Prevents unfair play. (Covered in module 5: Fair play, conduct and integrity. To pass that module: Write a code with at least six rules and a four-step ladder.)

Q4. Bracket?

Model answer: Match structure. (Covered in module 6: Running a tournament. To pass that module: Schedule has no clashes and a delay allowance of 15 per cent.)

Q5. Break rule?

Model answer: Regular breaks. (Covered in module 4: Wellbeing, study and safety. To pass that module: Schedule shows sleep of at least seven hours and a weekly rest day.)

Q6. Sponsor rule?

Model answer: Disclose. (Covered in module 7: Budget, sponsors and honesty. To pass that module: Calculate totals correctly and show break-even.)

Q7. Break-even?

Model answer: Teams needed to cover cost. (Covered in module 7: Budget, sponsors and honesty. To pass that module: Calculate totals correctly and show break-even.)

Q8. Review use?

Model answer: Spot mistakes. (Covered in module 3: Practice, review and improvement. To pass that module: Base the findings on the data and give each drill a measure.)

Q9. Sanction?

Model answer: Penalty for rules breach. (Covered in module 5: Fair play, conduct and integrity. To pass that module: Write a code with at least six rules and a four-step ladder.)

Q10. Equal chance?

Model answer: No discrimination. (Covered in module 2: Building the roster and the team culture. To pass that module: Cover all roles in the roster; cover schedule, conduct and conflict handling in the agreement.)

levels L1 to L7

The ladder, slide by slide

Seven slides, one per level. Open each for the slide text and the speaker notes.

Slide 1 L1 Basic: The eSports ecosystem and who decides what

L1: learner can name roles. Focus module: The eSports ecosystem and who decides what (Understand, 3 h). eSports is organised competition in video games. To manage a team or event you must know who owns the game, who runs competitions and who protects players. Key points: The game publisher owns the game and sets licence rules for events, prize pools and streaming. Leagues and organisers run seasons and tournaments; teams sign and develop players; platforms stream. Roles around a team: players, coach, analyst, manager, content creator, shoutcaster and referee. Schools and clubs have their own safeguarding rules, especially for minors.

Speaker notes. Teach: open with the worked example. A school club wants to charge an entry fee. It reads the publisher's community event rules, finds that paid events may need approval, and applies before announcing. Then set the activity: Map the roles and rules for a small club in one chart, with the publisher rules you checked. Mark against the standard: Chart lists at least six roles and two rule sources with dates. Check at this level: Name a role. Model answer: Coach, analyst, manager or shoutcaster.

Slide 2 L2 Awareness: Building the roster and the team culture

L2: learner knows fair play. Focus module: Building the roster and the team culture (Apply, 4 h). A good roster fits skill, communication and schedule. A good culture keeps players improving and staying. Key points: Run trials: scrims, a team chat and a review. Watch communication as much as score. Write expectations: practice days, attendance, language, equipment care and how conflict is handled. Use written agreements; for under-18s involve parents or guardians. Equal chance: no discrimination in trials; publish the criteria.

Speaker notes. Teach: open with the worked example. A trial reveals a skilled player who cannot practise after 9 pm. The team moves practice to 7 pm and wins the player's commitment. Then set the activity: Build a roster of five plus two substitutes with roles and write a one-page team agreement. Mark against the standard: Cover all roles in the roster; cover schedule, conduct and conflict handling in the agreement. Check at this level: Equal chance? Model answer: No discrimination.

Slide 3 L3 Foundation: Practice, review and improvement

L3: learner can plan a roster. Focus module: Practice, review and improvement (Analyse, 4 h). Teams improve by reviewing real play, not by playing more hours. Key points: Record matches and tag errors by type such as positioning, timing, communication and decision. Choose one focus per week and drill it in short blocks. Use stats such as objectives taken, deaths per round and win rate by map. Give feedback in a fixed pattern: one positive, one fix, one drill.

Speaker notes. Teach: open with the worked example. Review shows the team loses objectives at the 10-minute mark. Two drills and a call sheet cut lost objectives from 6 to 3 per match in four weeks. Then set the activity: Review one recorded match and write three findings, three drills and one measure. Mark against the standard: Base the findings on the data and give each drill a measure. Check at this level: Review use? Model answer: Spot mistakes.

Slide 4 L4 Practitioner: Wellbeing, study and safety

L4: learner can run practice. Focus module: Wellbeing, study and safety (Evaluate, 4 h). Long hours at screens harm health and results. Key points: Sleep seven to nine hours; eat regularly; drink water. Stretch wrists, shoulders and neck; rest eyes every 20 minutes. Cap practice hours and protect study or work time. Know signs of burnout and where to get help.

Speaker notes. Teach: open with the worked example. A coach limits practice to three hours a day, adds a rest day and a wrist stretch routine. Reports of wrist pain fall to zero in six weeks. Then set the activity: Write a 7-day schedule that includes practice, study, sleep, exercise and rest. Mark against the standard: Schedule shows sleep of at least seven hours and a weekly rest day. Check at this level: Why limit hours? Model answer: Protect health and study.

Slide 5 L5 Specialist: Fair play, conduct and integrity

L5: learner can analyse. Focus module: Fair play, conduct and integrity (Evaluate, 3 h). Cheating and abuse destroy trust. Key points: Ban cheat software, account sharing and match fixing. Use a ladder of sanctions: warning, short ban, season ban, permanent ban. Provide an appeals route and a reporting channel. Protect minors: no private messages with adults; keep contact in group channels.

Speaker notes. Teach: open with the worked example. A player is banned for a season after cheat software is found by the platform. The team publishes the ruling and the appeal result. Then set the activity: Draft a code of conduct and a sanctions ladder. Mark against the standard: Write a code with at least six rules and a four-step ladder. Check at this level: Anti-cheat? Model answer: Prevents unfair play.

Slide 6 L6 Advanced: Budget, sponsors and honesty

L6: learner can lead a team. Focus module: Budget, sponsors and honesty (Analyse, 3 h). Money must be clear to players, teams and sponsors. Key points: List costs: venue, equipment, internet, staff, prizes, insurance, marketing. List income: entry fees, sponsors, tickets and merchandise. Disclose sponsors and prize rules to everyone. Keep receipts and a simple ledger.

Speaker notes. Teach: open with the worked example. Twelve teams at 2,000 INR fees give 24,000 INR; costs are 22,000 INR, so break-even is 11 teams (22,000 / 2,000) and the surplus is 2,000 INR; a sponsor adds 15,000 INR for prizes. Then set the activity: Build a one-page budget with a break-even number of teams. Mark against the standard: Calculate totals correctly and show break-even. Check at this level: Sponsor rule? Model answer: Disclose.

Slide 7 L7 Super expert: Report, review and next season

L7: learner can audit. Focus module: Report, review and next season (Create, 3 h). Learn from each event. Key points: Compare plan and actual for time, cost and attendance. Survey players and spectators with five questions. List three improvements and owners. Share a short report with thanks.

Speaker notes. Teach: open with the worked example. Feedback shows long waits between matches; the next event adds a third station and a clearer schedule board. Then set the activity: Write a one-page event report. Mark against the standard: Report has numbers, feedback and three dated improvements. Check at this level: Survey length? Model answer: Five questions.

jobs this leads to

Where this takes you

  • eSports coach assistant. Plans practice.
  • Tournament organiser. Runs events.
  • Team manager. Handles roster.
  • Match analyst. Reviews data.
  • Community moderator. Keeps fair play.

Next courses: VR events, podcasting, event management.

ten locations and global

Your place

Age rules, gambling-related rules and contracts differ by place.

India (Bengaluru)

Language: English, Hindi, Kannada. Write numbers in INR. Personal data rule: Digital Personal Data Protection Act 2023. Skills frame to name in your evidence: National Skills Qualifications Framework (NSQF) and the national credit framework. Consumer rule: Consumer Protection Act 2019.

Netherlands (Eindhoven area)

Language: Dutch, English. Write numbers in EUR. Personal data rule: EU GDPR (Dutch: AVG), supervised by the Autoriteit Persoonsgegevens. Skills frame to name in your evidence: the Dutch qualification framework (NLQF) linked to the European Qualifications Framework. Consumer rule: EU and Dutch consumer rules (14-day cooling-off for online sales).

UAE (Dubai and Abu Dhabi)

Language: Arabic, English. Write numbers in AED. Personal data rule: Federal Decree-Law No. 45 of 2021 (personal data protection). Skills frame to name in your evidence: the emirate education and training regulators (for example KHDA in Dubai) and the national qualifications framework. Consumer rule: local consumer-protection law.

Brazil (Sao Paulo)

Language: Portuguese (Spanish and English support). Write numbers in BRL. Personal data rule: LGPD (Lei Geral de Protecao de Dados). Skills frame to name in your evidence: the national technical-education catalogue and the national S-system training bodies. Consumer rule: the Consumer Defence Code (CDC).

Canada (Toronto)

Language: English, French. Write numbers in CAD. Personal data rule: PIPEDA, with provincial rules where they apply. Skills frame to name in your evidence: the provincial colleges framework and the national credential-recognition guidance. Consumer rule: local consumer-protection law.

United States

Language: English, Spanish. Write numbers in USD. Personal data rule: state privacy laws (for example California), and COPPA for children under 13. Skills frame to name in your evidence: state and community-college credit systems. Consumer rule: local consumer-protection law.

Singapore

Language: English, Mandarin, Malay, Tamil. Write numbers in SGD. Personal data rule: Personal Data Protection Act (PDPA). Skills frame to name in your evidence: the Singapore national skills frameworks and the national credit system. Consumer rule: local consumer-protection law.

Australia

Language: English. Write numbers in AUD. Personal data rule: the Privacy Act 1988 and the Australian Privacy Principles. Skills frame to name in your evidence: the Australian Qualifications Framework (AQF) levels. Consumer rule: local consumer-protection law.

Hong Kong (Eastern Asia)

Language: Chinese (Cantonese, Mandarin), English. Write numbers in HKD. Personal data rule: the Personal Data (Privacy) Ordinance. Skills frame to name in your evidence: the Hong Kong Qualifications Framework. Consumer rule: local consumer-protection law.

Georgia and Israel (Western Asia)

Language: Georgian, Hebrew, Arabic, English. Write numbers in GEL or ILS. Personal data rule: the personal data law of the country where the learner lives. Skills frame to name in your evidence: the national qualifications framework of that country. Consumer rule: local consumer-protection law.

Cayman Islands (Caribbean)

Language: English. Write numbers in KYD. Personal data rule: the Data Protection Act. Skills frame to name in your evidence: the local education and training framework. Consumer rule: local consumer-protection law.

Mexico

Language: Spanish, English. Write numbers in MXN. Personal data rule: the federal law on personal data held by private parties. Skills frame to name in your evidence: the national competency certification system and the education ministry levels. Consumer rule: local consumer-protection law.

Global

The global version uses plain English, metric units, and your own currency. Machine translation is available in every language; the English text is the official text. Before you act for real, check your local rules with an adviser. Currency: USD (or your own currency, written next to every number).

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Draft flagship. Written in our own words. Not live. Check local rules with an adviser before you act for real.

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