Our content
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terms
Terms of use
The plain rules for using this website and dealing with House for Learning.
Information only
The pages on this site describe our courses and how we teach. They are not an offer or a promise of a place. A place on a course exists only when we confirm it.
Credits and awards
Badges and stacking credits are planned. We make no accreditation claim. A degree can only be awarded by a body entitled to award it, and any degree pathway will be named only once an agreement is in place.
Safety
Hands-on units run only on de-energised training rigs with a qualified supervisor present. Please never practise on live equipment.
Use of the site
Please do not try to break into, copy in bulk or misuse this site, or send harmful files or content through its forms.
Your messages
What you send us stays yours. We use it only to answer you, as the privacy notice explains.
No liability for site errors
We work to keep the site accurate, but we are not liable for losses caused by errors or by the site being unavailable.
Changes
We may update these terms. The date at the top shows the latest version.
Dealing with us safely
We want every dealing with us to be simple, fair and safe for you. So we ask one thing: please arrange everything with us through this website, using its forms and the contact details shown on it. That includes questions, sign-ups, agreements, payments and any changes to them.
- We only recognise what is agreed here. An agreement, price or promise counts only when it is made or confirmed through this website. That keeps a clear written record, for you and for us.
- Arrangements made elsewhere are at your own risk. If you arrange something with one of our staff, channels, partners or suppliers outside the website, for example by private message or through a personal account, we cannot see it or check it. That arrangement is at your own risk, and we cannot be responsible for it.
- Your identity details are safe with us. The identity and verification details (often called KYC) that learners, members, suppliers and partners give us belong to the company. We keep them safely and use them only for the purpose they were given for. Misuse of these details, or of our name, may lead to legal action.
- Tell us if something feels wrong. If anyone contacts you claiming to act for us outside the website, or asks you to pay somewhere else, please let us know through the contact page. We will check and reply.
Thank you for helping us keep every dealing open and fair.
Paying and renewing
- No hidden renewals. Membership is paid for one year in advance and does not renew by itself unless you choose to switch renewal on.
- You see it before you pay. The price and the end date are shown on screen before any payment.
- A reminder first. If you switch renewal on, we remind you before it renews, so you can change your mind.
- Cancel in one click. You can stop renewal at any time from your account, with one click.
- Deleting the app does not cancel. Removing an app or a bookmark does not stop a renewal. Please switch it off in your account.
- Refunds. Full refund within 14 days, then unused months less 10%. No exit fee, ever. See payments.