role by level
The ladder
Each course serves chosen cells of this grid, so a learner sees at once what is for them.
| Role group | Level 1 | Level 2 | Level 3 | Level 4 |
|---|---|---|---|---|
| Distribution sales specialist | Basic | Essential | Essential or expert | Expert |
| Project sales specialist | Basic | Essential | Essential or expert | Expert |
| OEM sales specialist | Basic | Essential | Essential or expert | Expert |
| Technical support specialist | Basic | Essential | Essential or expert | Expert |
| Technical sales specialist | Basic | Essential | Essential or expert | Expert |
| Product specialist | Basic | Essential | Essential or expert | Expert |
| Designer, engineer or consultant | Basic | Essential | Essential or expert | Expert |
| Contractor or installer | Basic | Essential | Essential or expert | Expert |
three questions
Find your training need
- What do I do today?
- What should I be doing in my role?
- What is the difference? That is what to learn.
A short time audit helps: list your week, mark the tasks that feel slow or risky, and start there.
how it runs
Calendar and delivery
- Short one hour live classes, often run twice a day so every time zone can join.
- Self paced online modules for the basics.
- Classroom days for hands on practice.
- A yearly calendar planned by quarter, shared in advance.
manager programme
For managers
A three part programme over eight to ten months: lead the team, coach the people, audit the sales process.
It includes a 360 degree feedback round, so leaders see how others see them.